Beware of Booking Scams

We have received reports of scammers impersonating our hotel and issuing fake booking confirmations. Always verify your booking through our official channels to avoid fraud.

Book Your Stay

Choose your preferred booking method from our official channels

Direct Booking Options

Contact us directly for the most secure booking experience and best rates guaranteed.

Phone & WhatsApp

+6019-3195997

Email

contact@thehillkinabalu.com

Contact Us

Third Party Bookings

If you're booking through a travel agent or third party, please ensure your safety:

Always request an official booking confirmation from our verified channels (Agoda, Airbnb, or direct booking).

Your agent should be able to show you a booking confirmation from one of our official platforms.

Bookings without official confirmation from our verified channels will be considered unconfirmed.

If in doubt, contact us directly at +6019-3195997 to verify your booking status.

How to Verify Your Booking

1

Check Official Email Domains

All official communications will come from @thehillkinabalu.com email addresses. Be wary of similar but different domains.

2

Verify Payment Methods

We only accept payments through secure channels. We will never ask you to wire money to personal accounts.

3

Call Us Directly

If you have any doubts about your booking, call our official number at +6019-3195997 to verify your reservation.

4

Check Official Social Media

Follow our verified social media accounts for official announcements and contact information.